Follow these procedures for claims, appeals, state agency requests, and questions about future unemployment insurance expenditures.
Notice of claims filed or separation request
When you receive a Notice of Claims Filed or a Separation Request, immediately respond to the claim and all related documents by faxing or e-mailing to MTSUIP.
Prompt handling is important, as most documents will provide a specific time period for action, such as 10 days from the initial claim.
If there is a risk of an untimely or late response or action, call or e-mail MTSUIP immediately. MTSUIP can protect your interest by submitting a timely response based on information you provide in an email or phone call. Please contact MTSUIP immediately when a deadline has passed.
When a former employee files a claim
The Montana (State) Unemployment Division provides initial claims documents directly to MTSUIP. If you receive any correspondence directly from the Montana (State) Unemployment Division fax or email it to MTSUIP immediately.
Appeals administration
MTSUIP receives determination notices directly from the state. We will contact you to identify appeal options available for unfavorable determinations. When an unemployment hearing is scheduled, we will contact you immediately to notify you of the time, date, and location of the hearing. MTSUIP will coordinate the hearing, and prepare witnesses, gather documentation, and represent you at these hearings.